Privacy Policy

Last Updated: June 1, 2025

1. Introduction

At Bintrix AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1. Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, subscribe to our service, or contact our support team. This may include:

Name and email address
Billing information and payment details
User preferences and settings
Communication between you and Bintrix AI

2.2. Usage Data: We automatically collect certain information when you visit, use, or navigate our platform. This may include:

IP address and device information
Browser type and version
Pages visited and features used
Time spent on pages and interaction data
Trading preferences and patterns (anonymized)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and manage your account
Send you service-related notifications and updates
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Enhance the security and functionality of our platform
Personalize your experience and deliver tailored content

4. Data Sharing and Disclosure

4.1. Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf and require access to such information to perform these services.

4.2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4. With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@bintrix.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bintrix.ai.